The PSS is responsible for providing standardized payments and settlements services to multiple ING business lines (WB, Retail, and others). There is a clear ambition to also look for external commercialization of our payment platforms.

The PSS changes the organization towards a true Services-based organization and to deliver on ambitious promises, we have organized ourselves into a strong strategic and commercially focused organization around our eight services, where our squads working on those products are enabled by clear prioritization, accountability, and capabilities.

The Squad Master is an ING role, like the more commonly known role of Product Owner. Currently we are looking for a Squad Masters SEPA Credit Transfer / Instant Payments for our team in Amsterdam. PSS works according to Agile principles in self-organizing teams. Together with other CJE’s in NL, RO and PH, you have an end-to-end responsibility for the development, and you have the main responsibility for the delivery. As our Squad Master, you'll determine what is being worked on within a squad (in consultation with your Product Lead), responsible for meeting the Services KPI’s and decide what the key priorities are.

Responsibilities

Maximizing business value through ordering and prioritizing the product backlog features and stories.

Actively involved in the creation of Epics, Features, User Stories and Tasks

Build and maintain strong relations with important key-stakeholders (Risk, Legal, Compliance, Audit, service consumers, service providers, Finance, Tax, Sales, ..)

Solve impediments encountered in the development of the Product

Active and timely Backlog management in collaboration with business and other IT stakeholders, with the ability to adapt quickly to impediments and challenges

Ensuring that functional and non-functional requirements are defined and met. Non-functional requirements include, but are not limited to security, resilience, performance, contractual, legal and compliance requirements and obligations.

Be in control regarding Risk and Compliance

Create a solid base with your development and operations team

Competences

You are pro-active and have a natural drive to act and deliver results on time.

Excellent team player.

3+ Experience in Payments Services

5+ Experience in Agile environments in a corporate set-up

Take initiative, work accurately and in a structured and disciplined manner, have patience and resilience to handle setbacks.

Have a sharp eye for details, while not losing the overall picture.

Experience in guiding on and offshore teams

You are highly self-organizing, pragmatic, and always seek opportunities to improve your work.

Excellent in English (Dutch is a pre).

How to succeed

We hire driven and ambitions people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.